The TRUNO Service & Support network provides professional remote and on-site services backed by our complete performance guarantee. Our live Support Center is staffed 24 hours a day, 7 days a week, so a real person is always available to answer your call. That means you get expert experience in troubleshooting and problem resolution—even in the middle of the night.
TRUNO's nationwide on-site technicians utilize GPS-trackable vehicles roll with a complete set of spare parts, ensuring fast issue resolution the first time. Dedicated and highly trained professionals, our Service Technician team provides dependable service unmatched in the industry.
POS Lanes Causing You Headaches? TRUNO's technicians stand ready around the clock.
Our Service & Support team ensures your operation runs smoothly through proactive monitoring, preventive maintenance, and rapid-response repairs.
Features & Benefits
Fully-staffed, 24-hour/7-day Service Center for live assistance on your schedule.
Supported POS Software includes ENCOR/ISS45, ACE, ACS, ACS-IR, StoreLine, and ScanMaster.
Dedicated TRUNO support team, so you can get to know your team, and they know your business.
Active system monitoring with TRUNO WatchKeeper to find and address issues before they escalate.
Preventive maintenance on a 9-month schedule, extending the life of your investment for greater returns.
Specialists design on-site and remote training programs to meet the needs of your team.
Customized programming for your unique situations and solutions.
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"TRUNO often goes above and beyond in providing exceptional service and support of our front end and Point of Sale software. I can emphatically say that I can count on TRUNO, and I have done so for more than 13 years."
- The United Family: United Supermarkets
WE’RE HERE TO HELP. ALWAYS.
Once you’ve selected the hardware and software to keep your business running smoothly, TRUNO can help with implementation, customization and ongoing support.