Solution Overview
The TRUNO Service & Support network provides professional remote and on-site services, backed by our complete performance guarantee. Our live Support Center is staffed 24 hours a day, 7 days a week, so there is always a real person available to answer your call. That means you get an expert experienced in troubleshooting and problem resolution—even in the middle of the night.
WatchKeeper, our proprietary active support monitoring program, proactively reports issues in your systems and alerts a technician to investigate. This allows early corrective action to prevent business-impacting outages, ensuring continuity of operations and minimizing or avoiding downtime.
Our on-site technicians carry scannable badges for positive identification, and our GPS-trackable vehicles roll with a full set of spare parts, ensuring fast issue resolution the first time.
