Risk Management

 

Remote Systems Management
Remote Systems Management 1

Be Everywhere at Once

TRUNO's Remote System Management Tools, Audit, and Health Explorer monitor your systems to give you the freedom you need.

What Is Being Monitored?

  • EFT status
  • Background applications
  • Critical OS functions
  • PIN Pad status
  • Hardware serial numbers
  • Terminal health statistics

Audit Explorer automatically monitors your POS to check file integrity and validate personalization and configuration settings within regions or different store formats. 

Health Explorer, the Help Desk, or corporate office personnel can monitor alarms from the stores in the enterprise. 
Remote Systems Management 3

Portal Features & Benefits

  • Simplifies compliance with PCI standards by reducing manual workload and replacing multiple inefficient processes for maintaining and assessing compliance 
  • Reduces the risk of store downtime through proactive POS infrastructure monitoring and system maintenance 
  • Facilitates a proactive versus reactive stance on POS issues allowing for greater flexibility with resources
  • Ensures files match "gold versions."
  • Detects unauthorized changes to store settings.
  • Enables unattended version monitoring with email exception reporting.
  • Creates a comprehensive catalog of all critical systems data – including file system, configuration, settings, personalization, and operator privileges.
  • Monitors alarms from the stores in the enterprise in next to real-time.
  • Monitors activity on the controllers and alerts HQ staff (via email, text, etc.)

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Technical Specs

  • PC/server at corporate will communicate directly with each store controller, and clients only communicate with the corporate devices.
  • No point-of-sale application coding for Toshiba ACE.
  • No integration is required.
  • Deployment is rapid and can be handled remotely.
  • Utilizes a plug-in architecture to extend the scope of auditable content easily.
  • Scalable design with minimal impact on enterprise hardware and network infrastructure.

RISKS KEEPING
YOU UP AT NIGHT?

 
TRUNO's Risk Management Solutions shield retailers from complications that emerge every day in a retail business, from purchasing goods, monitoring POS systems, customers at checkout, returns, and storing/retrieving data.

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